Privacy Policy | Rebounce

This privacy policy relates to this rebounce.co.uk website.

I’m a retired police officer so I know how precious your piece of mind is around your privacy. Rebounce Coaching and this website are owned and operated by me Tim Garlick. I am a sole trader. If you have any data protection enquiries please do not hesitate to address them to me at timrebounce@gmail.com

I do not carry out any marketing campaigns so I will not contact you unsolicitedly with details of offers or products by email, sms, post, or telephone. We are totally committed to you privacy and do not share or sell or trade any of the information collected to third parties.

What type of information do we have?

We collect and hold personal identifiers, contacts and characteristics, for example, name and address and contact details.

How do we get the information and why do we have it?

Most of the personal information we collect and store about you is provided to us by you when you make an enquiry with us.

We need to collect and hold your information to respond to any enquiry with us and to enable us to fulfil any contract you enter into with us. That is to say - if you undertake a piece of work with us we need the information we've collected to fulfil that contract and maximise the effectiveness of it, this includes: arranging meetings, providing coursework and communicating by email, to enable us to know whom and where to send the invoice to and in order to collect your payment through PayPal. We may also invite you to join a Whatsapp group of other clients for the purpose of opening up learning, peer support and information sharing. This is entirely voluntary and you may leave the group at any time.

This website uses cookies. These are small pieces of data stored on a visitors browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. If you’d like to find out more about cookies please do go to a good source of information such as www.allaboutcookies.org This website is provided by Wix . Wix uses cookies for many important reasons, such as:

To provide a great experience for your visitors and customers.
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

If there are any cookies on this site other than those built in by Wix – we don’t know about them!

What do we do with the information we collect?

We aim to collect the barest personal details from you in order to fulfil our contractual obligations. We will never pass or sell your details onto any other person or business other than as required by law. Indeed I will not contact you myself outside of what is necessary to fulfil your coaching contract. Please be aware that we use the following service providers:

Payment

We use Paypal as a third party payment service. Paypal protects your financial information with industry leading security and fraud prevention systems. You can read about Paypal’s privacy policy on this link https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.

How do we store the information?

We are committed to ensuring that your information is safe and secure with us. In order to prevent unauthorised access or disclosure we have put in place appropriate physical, electronic and management procedures to safeguard the information we collect on line.

How long will we hold the information?

When you make an enquiry through our website or by any other means, we will maintain your information for our records unless and until you ask us to delete this information. Please note that if you requested the deletion of your personal information:

We may keep some of your personal information as required for our legitimate business interests, for example, fraud detection.

We may retain and use your personal information to the extent necessary to comply with our legal obligations, for examples, tax reasons.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – you have the right to ask us for copies of your personal information.

Your right of rectification – you have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – you have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – you have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at timrebounce@gmail.com if you wish to make a request.

How to complain

If you have any complaints, concerns or queries relating to this privacy notice, please email us at timrebounce@gmail.com

Data Protection in the UK is regulated by the Information Commissioners Office. This is their address: The ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. www.ico.org.uk